{"id":434,"date":"2026-09-25T11:18:51","date_gmt":"2026-09-25T11:18:51","guid":{"rendered":"https:\/\/nubiasuites.com\/information\/privacy-and-cookies\/"},"modified":"2026-10-15T17:16:19","modified_gmt":"2026-10-15T17:16:19","slug":"privacy-and-cookies","status":"publish","type":"information","link":"https:\/\/nubiasuites.com\/nl\/information\/privacy-and-cookies\/","title":{"rendered":"Privacy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Nubia Suites respects your privacy. This policy explains which personal data we collect through nubiasuites.com, why we do so and what your rights are.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nubia Suites is the controller of your personal data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Nubia Suites<\/strong> <\/li>\n\n\n\n<li>Cornelis Dirksweg 21, Willemstad, Cura\u00e7ao<\/li>\n\n\n\n<li>Email: <a href=\"mailto:info@nubiasuites.com\">info@nubiasuites.com<\/a><\/li>\n\n\n\n<li>Phone: +31 6 19015393<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We process personal data in accordance with the data protection legislation of Cura\u00e7ao (Landsverordening bescherming persoonsgegevens). Because many of our guests live in the European Union, we also follow the principles of the EU General Data Protection Regulation (GDPR).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. What data we collect and why<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We only collect the data we need for the purposes below.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Situation<\/th><th>Data<\/th><th>Purpose<\/th><th>Legal basis<\/th><\/tr><\/thead><tbody><tr><td>Booking a suite<\/td><td>First and last name, email address, phone number, address and country (if requested), dates of stay, number of guests, special requests<\/td><td>Processing and managing your booking, communicating about your stay<\/td><td>Performance of a contract<\/td><\/tr><tr><td>Payment<\/td><td>Payment details, amount, transaction ID (card details are handled by Stripe; we do not see or store your full card number)<\/td><td>Processing payments, deposits and refunds<\/td><td>Performance of a contract<\/td><\/tr><tr><td>Contact form<\/td><td>First and last name, email address, phone number, subject and message<\/td><td>Answering your question<\/td><td>Legitimate interest \/ your request<\/td><\/tr><tr><td>Email with us<\/td><td>Name, email address and the content of your message<\/td><td>Answering your question and communicating about your stay<\/td><td>Legitimate interest \/ performance of a contract<\/td><\/tr><tr><td>Using the website<\/td><td>IP address, browser and device type, pages visited, time on site, how you arrived at the site<\/td><td>Keeping the website secure, measuring and improving the website, measuring the results of advertising<\/td><td>Legitimate interest (strictly necessary) or your consent (analytics and marketing)<\/td><\/tr><tr><td>Accounting<\/td><td>Booking and payment details<\/td><td>Meeting tax and accounting obligations<\/td><td>Legal obligation<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">We do not use your data for automated decision-making or profiling with legal consequences for you. We do not sell your data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Who we share your data with<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We work with a limited number of service providers. They only process your data on our behalf and for the purposes described here. Where required, we have a data processing agreement with them.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Provider<\/th><th>Role<\/th><th>Data involved<\/th><\/tr><\/thead><tbody><tr><td>Hosting provider (the Netherlands)<\/td><td>Website hosting<\/td><td>All data submitted through the website<\/td><\/tr><tr><td>Web developer<\/td><td>Website development and maintenance; has access to the website for technical support<\/td><td>All data stored in the website, only where needed for maintenance<\/td><\/tr><tr><td>Stripe<\/td><td>Payment processing<\/td><td>Payment details, name, email address, booking amount<\/td><\/tr><tr><td>Google Workspace<\/td><td>Email<\/td><td>Emails and contact details<\/td><\/tr><tr><td>Google Analytics and Google Tag Manager<\/td><td>Website statistics and managing tracking codes<\/td><td>Website usage data (only with your consent)<\/td><\/tr><tr><td>DeepL (Germany), via TranslatePress<\/td><td>Automatic translation of website content<\/td><td>Website texts only; no personal data from visitors<\/td><\/tr><tr><td>Google Search Console<\/td><td>Search performance of the website<\/td><td>Aggregated search data; no personal data from you<\/td><\/tr><tr><td>Google Ads<\/td><td>Advertising and measuring advertising results<\/td><td>Website usage and conversion data (only with your consent)<\/td><\/tr><tr><td>Meta (Facebook, Instagram)<\/td><td>Advertising and measuring advertising results<\/td><td>Website usage and conversion data (only with your consent)<\/td><\/tr><tr><td>Hotjar and\/or Microsoft Clarity<\/td><td>Analysing how visitors use the website (clicks, scrolling, session recordings)<\/td><td>Website usage data; form fields are masked (only with your consent)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Booking data entered through our booking system (WP Booking System) and messages sent through our contact form (Elementor Forms) are stored in the website itself, on the servers of our hosting provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We only share your data with other parties if we are legally required to do so, for example at the request of the authorities.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Cookies and tracking<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We only place analytics and marketing cookies after you have given consent through our cookie banner. Without consent, only strictly necessary cookies are used.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Category<\/th><th>What it does<\/th><th>Consent needed<\/th><\/tr><\/thead><tbody><tr><td>Strictly necessary<\/td><td>Makes the website and the booking process work, remembers your language, currency and cookie choice<\/td><td>No<\/td><\/tr><tr><td>Analytics<\/td><td>Measures how the website is used (Google Analytics, Hotjar and\/or Microsoft Clarity)<\/td><td>Yes<\/td><\/tr><tr><td>Marketing<\/td><td>Measures the results of our advertising and shows relevant ads (Google Ads, Meta)<\/td><td>Yes<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">We use Google Consent Mode. If you do not give consent, Google only receives limited, cookieless signals that cannot be traced back to you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can change or withdraw your consent at any time via the cookie settings link at the bottom of every page. You can also delete cookies through your browser settings.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. International transfers and security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website is hosted in the Netherlands. Some of our service providers (Google, Meta, Microsoft, Stripe and Hotjar) may process data outside Cura\u00e7ao and the European Union, for example in the United States. In those cases they use appropriate safeguards, such as the EU-US Data Privacy Framework or standard contractual clauses approved by the European Commission.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We take appropriate technical and organisational measures to protect your data, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>an encrypted connection (HTTPS) for the entire website;<\/li>\n\n\n\n<li>secure payment processing by Stripe, without card details being stored on our website;<\/li>\n\n\n\n<li>access to the website and booking data only for people who need it for their work;<\/li>\n\n\n\n<li>regular updates and daily backups of the website.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. How long we keep your data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We do not keep your data longer than necessary for the purpose for which it was collected.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Data<\/th><th>Retention period<\/th><\/tr><\/thead><tbody><tr><td>Booking and payment data<\/td><td>As long as required by the tax and accounting legislation of Cura\u00e7ao<\/td><\/tr><tr><td>Contact form messages and emails<\/td><td>Up to 12 months after the last contact, unless they relate to a booking<\/td><\/tr><tr><td>Analytics data (Google Analytics)<\/td><td>14 months<\/td><\/tr><tr><td>Session recordings (Hotjar \/ Microsoft Clarity)<\/td><td>Up to 12 months, or shorter according to the provider&#8217;s settings<\/td><\/tr><tr><td>Cookie consent<\/td><td>12 months, after which we ask again<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">7. Your rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>access<\/strong> the personal data we hold about you;<\/li>\n\n\n\n<li><strong>correct<\/strong> data that is incorrect;<\/li>\n\n\n\n<li>have your data <strong>deleted<\/strong>, unless we are legally required to keep it;<\/li>\n\n\n\n<li><strong>restrict<\/strong> the processing of your data;<\/li>\n\n\n\n<li><strong>object<\/strong> to processing based on our legitimate interest;<\/li>\n\n\n\n<li>receive your data in a structured format (<strong>data portability<\/strong>);<\/li>\n\n\n\n<li><strong>withdraw your consent<\/strong> at any time, without affecting processing that took place before.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise your rights, email us at <a href=\"mailto:info@nubiasuites.com\">info@nubiasuites.com<\/a>. We may ask you to verify your identity. We will respond within one month.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Complaints<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Are you not satisfied with how we handle your data? Please let us know first, so we can look for a solution together. You also have the right to file a complaint with the competent data protection authority, such as the supervisory authority in your country of residence within the EU.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Changes to this policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this privacy policy from time to time. The most recent version is always available on this page.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Last updated: [date of publication]<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"template":"","class_list":["post-434","information","type-information","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy - Nubia Suites<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nubiasuites.com\/nl\/information\/privacy-and-cookies\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy - Nubia Suites\" \/>\n<meta property=\"og:description\" content=\"A clear introduction to the personal information used for enquiries, reservations, guest communication and operation of the website.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/nubiasuites.com\/nl\/information\/privacy-and-cookies\/\" \/>\n<meta property=\"og:site_name\" content=\"Nubia Suites\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-15T17:16:19+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/nubiasuites.com\\\/information\\\/privacy-and-cookies\\\/\",\"url\":\"https:\\\/\\\/nubiasuites.com\\\/information\\\/privacy-and-cookies\\\/\",\"name\":\"Privacy - 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