Informatie

Annuleringsvoorwaarden

Weet welke boekingsgegevens u moet controleren en wat u moet doen als uw reisplannen moeten worden aangepast.
Overzicht

Wat u moet weten

Weet welke boekingsgegevens u moet controleren en wat u moet doen als uw reisplannen moeten worden aangepast.

Controleer je reservering

De annuleringsvoorwaarden die aan uw bevestigde boeking zijn verbonden, bepalen wat van toepassing is.

Neem zo snel mogelijk contact met ons op

Laat Nubia Suites zo snel mogelijk weten wanneer u uw verblijf moet annuleren of wijzigen.

Bevestiging bewaren

Bewaar het schriftelijke antwoord over de annulering en eventuele vervolgstappen voor je administratie.

Als je plannen veranderen

Travel plans sometimes change after a reservation has been made. If you need to cancel your stay at Nubia Suites, please contact us as soon as possible. The amount refunded depends on how far in advance you cancel your reservation.

Cancellation conditions

The following cancellation conditions apply to reservations at Nubia Suites:

  • 45 days or more before arrival: 100% refund of the booking amount.
  • 30 to 44 days before arrival: 50% refund of the booking amount.
  • Less than 30 days before arrival: 100% of the booking amount will be charged, with no refund.
  • No-shows and early departures: 100% of the booking amount will be charged, with no refund for unused nights.

How to cancel your reservation

To request a cancellation, please contact Nubia Suites using the contact details provided with your reservation. Include the following information so we can process your request:

  • De naam die voor de reservering is gebruikt
  • De suite en de bevestigde verblijfsdata
  • Your booking reference, if available
  • A clear request to cancel your booking

Cancellation confirmation and refunds

Your cancellation is only confirmed once you have received written confirmation from Nubia Suites. Any applicable refund will be calculated according to the cancellation conditions above. For more information, please read our terugbetalingsbeleid.

Changing your reservation

If you would prefer to change your stay dates rather than cancel, please contact us with your preferred new dates. Changes are subject to availability and confirmation by Nubia Suites. Your new dates are only confirmed once you have received written confirmation.

Veelgestelde vragen

Can I cancel my reservation for free?

Yes. If you cancel at least 45 days before your scheduled arrival date, you will receive a full refund of your booking amount.

What happens if I cancel less than 30 days before arrival?

The full booking amount will be charged, and no refund will be issued.

Will I receive a refund if I leave earlier than planned?

No. Early departures are charged at 100% of the original booking amount, and unused nights are non-refundable.

Vragen

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